Don't bother asking. This issue has been going on for years.

It's not the first time they have released something that breaks the game before a holiday. Should learn from the mistakes eventually.

@Rumpelstilzchen deshalb verwende ich immer Discord um mich besser mit meinem Mitspieler absprechen zu können.

Having a similar issue here. The only difference is that the game is stuck on one profile on the android tablet.

When is this update slated for release?

@Administrator said:

Our team was able to find the issue and it will be resolved in the next update. Please excuse the inconveneinces

Thank you,

The same happened to me. In the beginning of the last games it crashed constantly - it didn't went on. In the first game I tried this evening it crashed a bit later after some rounds of rolling the dice. The worst is that I had to leave games so often lateley (because the game didn't continue) that my Karma went down dramatically!

I think thats really unfair because I had no choice but to leave the game. There was no way to continue playing ...
0

Same here.

@Hanziebar I feel you, let's hope someone will answer this

Just came back from another session of being stuck in a game where we couldn't even set the pieces to start...

And YES once I wanted to exit the game because it was stuck I get the message that if I wish to exit i will get affected...given the fact that this happened to me at least 20 times until now, mi ELO dropped to under 900...for the overall stats but especially for the turnament

Here is a summary of the issues that me and a whole other players (i've talked with other players on the chat...seems like that's the only feature that always works...the chat) are facing both on the mobile and browser parts:

60-70% of the times, upon the start of the game one of the players will exceed the timer of placing his/her pieces at which point...the game doesn't switch to AI...it just freezes...if you try to exit and log back in, the timer for the same player will restart only to freez once again
Best part of it is that if you exit, it will register your action as abandoning the game and it will decrease your ELO with at least 10

sometimes at the beginning of the game an AI will place a settlement at a ONE ROAD distance from another settlement (why not...while you guys are at it, might as well create new rules)

if you quit a game (most of the times due to the first issue i've listed) there's a 90% chance that the next 2 games you'll attempt to take part in...WILL KICK YOU OUT ( the game just tells you that you were kicked out...and that's the end of it) BUT hold on...your ELO will still be decreased just like you quit the game

30% of the time, you'll get kicked out of a game while you're in the middle of it (very frustrating)

I know it's the hollydays guys but given the fact that we pay for the platform, there should always be someone available to answer and fix issues like these...I bet everything works just fine in the "STORE" part of the game...didn't experience any issues paying for the patches or purchasing scrolls

You guys like having members and a big player community, give us what we pay for... and YES...it would be very nice of you guys to return my ELO to at least 1050 for turnament and overall gameplay...I worked for it

The fact that the issues listed above have been ongoing for at least a couple of weeks is not only unprofessional but a total lack of respect twords the customers and your online reputation

Please fix the bugs

@Shugs0255 It would be great if you could send a screenshot of the situation to our support team via support@catanuniverse.com. My colleagues will take a look at see what they can do for you.

bei mir ist es genau so. nach dem letzten update vor ein paar tagen konnte ich es bis vorgestern noch spielen, heute mehrfach versucht: total pc freez, war nur noch über den task manager zu beenden.