@Arya-von-Stark You should have received an email from support regarding your account status already. I'll send you a PM via the forum shortly as well.
@rabotnik Are you experiencing these issues this afternoon and is your internet connection stable and working fine otherwise? We had some issues due to a database connection problem at our backend service provider yesterday around 6:30 pm CET that lasted for about an hour. After that and this afternoon, no issues were reported and the system status is normal with several thousand active players at the moment. If you provide details to our support team at firstname.lastname@example.org, we'll be happy to help to find out what might be causing these issues for you.
This is so buggy. I cannot finish a game, my ELO just keeps going down, its pathetic. I love this game but this app is so fustrating. Even with closing the app and rejoining its freezes at some point, please fix this or give our money back.
Seit ca. 18:30Uhr CET am 21.03. hatte unser Backend-Service Provider zeitweise Probleme mit der Internetanbindung. Dies hat für ca. 45 Minuten zu Verbindungsproblemen zwischen Spieleclients und Server sowie zu Verbindungsabbrüchen geführt.
Mittlerweile scheinen diese Probleme behoben zu sein. Wir beobachten die Situation aber weiterhin. Vielen Dank für euer Verständnis.
Since about 6:30 pm CET on March 21st, our backend service provider had intermittent connectivity issues, causing disconnects and problems connecting to the service for about 45 minutes. As of now these issues seem to be resolved but we're monitoring the situation. Thanks for your patience.