Our team is making progress in resolving this issue. please bear with us.

@administrators please reset for me as well. Username: lin_ela

Same here.

@ottercarr Thank you...I am on it

I continue to have problems with the iPad Mini 2 after the most recent Catan update, and iOS 12.5.1 update. Crashes early in the game, I can usually rejoin, but sometimes will crash at other points during the game as well. Annoying for me and my opponents.

Make sure you are using Chrome to play CatanUniverse, and Clear Browsing Data on Chrome. Then the bug should go away...

I have a Macbook, and since the most recent update a few days ago, my laptop also crashes every time I start Catan Universe.

game is not playable. completely pathetic we are not getting an update on this issue. need communication of some sort. Otherwise its time for refunds.

@Mickyv11 No, I have seen yellow get stuck, too. Must be just a coincidence.

I have been waiting to play Catan for several weeks, and have been having this issue. Every time I try to make a move the app crashes, and I don’t have another device to use. Really hope the issue can be fixed soon!!

Same exactly thing here. Deinstallation of Citrix solves this.

@Embeecee said:

@Administrator I deleted the app and rebooted it. Seems to be working. Didn't have the issues with signing back on that others have had. Hooray!

Guess I spoke too soon. Got through maybe 2 games but it's glitching again. Ideas?

@stefykyra

As nasenstein already mentioned, please contact our support team with further details on your system. As we can see from the screenshot, a shader error points to a graphics card or driver issue. Are you using a card according to the minimum system requirements with up-to-date drivers?

@jwm22 The developers were able to identify the problem; a hotfix is available for download. The hotfix will resolve issues with the pop-ups which caused the game to stop either when developing a city or exiting a finished game (= your case). Please reload the WebGL version to make sure that you play the most recent version of Catan Universe. You can check whether you use the correct version by verifying the version code displayed in the main menu: version 1.3.0-868e3b31e is the most recent version.

@GanjaKween You could help us by giving us the info we asked for here: https://forum.catanuniverse.com/topic/3131/catan-universe-hotfix-postponed that would be great!