@AngryPuppy I had this problem today on the Treasure Islands scenario playing cities and knights. It happened on revealing the treasure tokens (did not happen on treasures received from ocean land reveals). It was game breaking, you snake out your shipping line and then suddenly the end of it disappears and you can't ever move that line again.

Aha, good to know! Thanks for the info.

@superivanho We are aware of corrupted savegame when users leave games in certain situations. This issue will be resolved in the next update.

During the C&K flash season, with some freezes, 2 losses were counted afterwards but my 2 wins and one 2nd place were not counted. After 5 games my ELO should be 1009 but I’m stuck 988. This completely ruins it. I wrote an email to support with expectation they fix during season. If not, I see no point in further playing the game anymore, the fun is gone if you only get punished and not rewarded.

@Administrator said:

@blackninja If you get the message "no connection to the internet" please try to log out manually and back in again. This might sound a bit weird but you will force the App to create a new connection to our servers by doing so.

If you are using an Android device you can also try to clear the App Cache on your device for Catan Universe.

If using an iOs device please try to do that by uninstalling and downloading the App again.

If you need further advice please do not hesitate to contact us via support@catanuniverse.com.

I still can't get past the agreement after uninstalling and installing several times. Why is the game shutting down so much?

@stefykyra

As nasenstein already mentioned, please contact our support team with further details on your system. As we can see from the screenshot, a shader error points to a graphics card or driver issue. Are you using a card according to the minimum system requirements with up-to-date drivers?