Player using browser not connecting when starting game

  • Hello - very frequently my friend, who is playing via a browser on his MacBook, is very often not able to get connected when the host (usually me) starts the game. I'm able to invite him with no issues, and when he clicks the 'I'm ready' button it updates his status to ready to start. But when I click start game he very often doesn't get to the 'Ready' status and the game bails out saying one of the players doesn't have a good connection. Anyone have tips on how to diagnose/troubleshoot this? We've tried having him restart his browser, reboot his computer, etc... This started happening a couple months ago I think when they did the major update.

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