Has anyone experienced an issue with password resets? We have one account in the family that seems to have gone into a messed up state. Contacted support via email, but no reply yet. When you do the password reset process, it sends the email with the code. When you put in the code and a new password, it says that Account doesn't exist.
Any experience with this?
What is a typical turn-around for support with CATAN Universe?
It appears that response time is months to years, leaving us stranded for a long time.