Account locked. Trying to play multiplayer and forgot password



  • How long until my account is unlocked? It doesn’t say 😒



  • Is it necessary to punish your customer with a full one hour lockout just for forgetting their password (when they almost never have to enter it). I even did the password reset, which proves I am the account owner and it STILL doesn’t unlock it! Insane! 😡😡😡 This isn’t security, it’s punishment



  • @administrators Any help here?



  • @livingjohn I have the same issue today. Received a code to reset password, entered code and new PWm but got message that code was incorrect... Repeated 3 more times. Finally got a code and new PW to set. Went to login and now I am locked out of my account. Anyone have any thoughts?


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