team, can you please do something about the 1 hour lockout?
ok, I get it, that's how you want to do security (even though it's so early 80s and ridiculous), but still being locked after password reset ?!
on top of the fact that the entire process is so vague, you barely get any warnings in the game apart from a red outline, no lockout messages no nothing, and you have to come online and google what the hell is the problem with the game?
not to mention you are breaking several commercial laws by not allowing a consumer (i.e. player) to access their purchased goods (i.e. play the game), and we're not talking here about server outages or downtimes which could be understandable
Please do something about this!