Catan in browser not loading
-
Trying to play catan and i open the website on my browser and accept the pop-up that asks me about my system requirements and then the page doesnt open. it doesnt show the progress meter and just below the top header is the facebook banner that is usually all the way at the bottom of the screen. I can't hit the expand button and I have tried to close and reopen the tab, browser and tried on safari and it didnht work.
-
@cspells are you by any chance using the Lates Big Sur update on an Apple device and the Chrome Browser? If so ... we will all have to wait until they figured out how to run a stable non Safari browser on Big Sur.
If that's not the case, best reach out to support@catanunvierse.com. I am sure they have some tricks to help you over there.
-
I have the same issue. Plying on Chrome running on Big Sur.
I have never been able to make Steam work... If anyone on a Mac has a tip for Steam, that is also appreciated. Here I download the app, run it, and it never opens.
-
Same issue for me on MS Edge. I just try reloading at another time and eventually it will work.
-
Unfortunately, Big Sur gives us quite some challenges we have to evaluate first. Apple decided to push this update on developers and not only CU has problems adapting to it. Our game Engine (Unity) for example also hasn´t been able to get proper updates before Big Surs launch.
We are doing our best to assess the situation and find solutions but we also will have to wait for the "big guys" to get their act together to provide us with the needed support here.
-
Same issue here since I updated to BigSur, I can no longer load Catan on Google Chrome. Any advice for someone who would like to contact Google Chrome support about this?
-
This isn't an Apple issue for us. It doesn't work on any browser across PC or Mac. We've tried multiple browsers and can only get it to work on Steam. One theory was if there was Flash was an element as I know that Flash support ended on Dec 31st.
-
My entire family has this issue on different platforms on different internet connections. We all see the following:
Here is the screen we see along with the errors: https://i.imgur.com/lij9zrt.png
Tried chrome/firefox clearing cache /disabling plugins ...etc . On random rare occasions the game will load but most of the time it seems to fail.
-
@Administrator I think the issue might be your CDN for WebGL.json appears to be super unreliable https://cdn.catancdn.de/production/client/1fe3a3708/WebGL/Build/WebGL.json . This nearly always fails to load.
-
@Z-Transform , @Administrator : Agreed. I see the same error message. Windows 10, either Chrome or Edge. Incognito or not. It has been getting more prevalent over the last month or so. Now I can almost never get it to load.
-
Exact same problem. Windows 10, Chrome and Firefox. Emailed support, no response. Wonder if anyone will respond here.
-
Thanks, I've forwarded this to the dev team.
-
I am having the same issue in both Chrome and Firefox on Windows 10 (PC)
-
Here is the complete console dump I get
JQMIGRATE: Migrate is installed, version 1.4.1
jquery-3.3.1.min.js?ver=5.4.4:2 jQuery.Deferred exception: $.cookie is not a function TypeError: $.cookie is not a function
at HTMLDocument.<anonymous> (https://catanuniverse.com/wp-content/themes/catan-theme/js/app.js?ver=5.4.4:13:10)
at l (https://catanuniverse.com/wp-content/themes/catan-theme/js/jquery-3.3.1.min.js?ver=5.4.4:2:29375)
at c (https://catanuniverse.com/wp-content/themes/catan-theme/js/jquery-3.3.1.min.js?ver=5.4.4:2:29677) undefined
w.Deferred.exceptionHook @ jquery-3.3.1.min.js?ver=5.4.4:2
jquery-3.3.1.min.js?ver=5.4.4:2 jQuery.Deferred exception: Cannot read property 'top' of undefined TypeError: Cannot read property 'top' of undefined
at smoothScrollingTo (https://catanuniverse.com/wp-content/themes/catan-theme/js/app.js?ver=5.4.4:304:42)
at HTMLDocument.<anonymous> (https://catanuniverse.com/wp-content/themes/catan-theme/js/app.js?ver=5.4.4:312:9)
at c (https://catanuniverse.com/wp-content/plugins/catanuniverse-unityplayer/cu/web/js/lib/jquery.js?p34:4:26036)
at Object.add [as done] (https://catanuniverse.com/wp-content/plugins/catanuniverse-unityplayer/cu/web/js/lib/jquery.js?p34:4:26346)
at init.ready (https://catanuniverse.com/wp-content/plugins/catanuniverse-unityplayer/cu/web/js/lib/jquery.js?p34:4:2058)
at HTMLDocument.<anonymous> (https://catanuniverse.com/wp-content/themes/catan-theme/js/app.js?ver=5.4.4:311:17)
at l (https://catanuniverse.com/wp-content/themes/catan-theme/js/jquery-3.3.1.min.js?ver=5.4.4:2:29375)
at c (https://catanuniverse.com/wp-content/themes/catan-theme/js/jquery-3.3.1.min.js?ver=5.4.4:2:29677) undefined
w.Deferred.exceptionHook @ jquery-3.3.1.min.js?ver=5.4.4:2
jquery-3.3.1.min.js?ver=5.4.4:2 Uncaught TypeError: $.cookie is not a function
at HTMLDocument.<anonymous> (app.js?ver=5.4.4:13)
at l (jquery-3.3.1.min.js?ver=5.4.4:2)
at c (jquery-3.3.1.min.js?ver=5.4.4:2)
jquery-3.3.1.min.js?ver=5.4.4:2 Uncaught TypeError: Cannot read property 'top' of undefined
at smoothScrollingTo (app.js?ver=5.4.4:304)
at HTMLDocument.<anonymous> (app.js?ver=5.4.4:312)
at c (jquery.js?p34:4)
at Object.add [as done] (jquery.js?p34:4)
at init.ready (jquery.js?p34:4)
at HTMLDocument.<anonymous> (app.js?ver=5.4.4:311)
at l (jquery-3.3.1.min.js?ver=5.4.4:2)
at c (jquery-3.3.1.min.js?ver=5.4.4:2)
(index):1 Access to XMLHttpRequest at 'https://cdn.catancdn.de/production/client/1fe3a3708/WebGL/Build/WebGL.json' from origin 'https://catanuniverse.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
UnityLoader.js:4 Could not download https://cdn.catancdn.de/production/client/1fe3a3708/WebGL/Build/WebGL.json
cdn.catancdn.de/production/client/1fe3a3708/WebGL/Build/WebGL.json:1 Failed to load resource: net::ERR_FAILED
-
I think they fixed this... can now load https://cdn.catancdn.de/production/client/1fe3a3708/WebGL/Build/WebGL.json without issue and the game loads every time for me. @administrators , Nice work!
