Lost Account



  • Hi I’ve recently updated to the 2.0 version and it wasn’t working on my iPhone so I logged in on my laptop. When I logged in it said email sent to verify account so I verified and it took me back to level 1.
    Now I can’t even play The Game that I had previously purchased and have lost countless hours of progress.
    Can you please help me fix this? Username is DB Razzleflam


  • administrators

    @DB-Razzleflam best reach out to support@catanuniverse.com and include your purchase receipt for the Appstore. I am sure we will find a solution to the problem.


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