Losing progress after getting registration

  • I have been playing the game withoud registrating and was at level 14. I decided to register at that point and have lost all my progress. When I log out, I am back to being leven 14, but the name is changed to John Doe,
    Can anyone help me get my progress back in the account where I have registered?

  • You might try emailing support@catanuniverse.com for account issues. You will probably get a quicker response that way. Maybe there is some file log you can send them to have matched to your account.

  • Thanks for the response! I will try that!

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