Lost access to in game purchases



  • Hi,
    I moved my steam and catan to another computer. Steam can see all my achievements and tells me my in game time, but when I go into the game all my content is gone. It is wanting me to buy the base game and start over. How do we correct this?


  • administrators

    @AngelSJ652 Please reach out to support@catanuniverse.com but before make sure you logged in using the exact same account as you did on your old PC.



  • I am. It recognizes me by name, just doesn't seem to know my purchases. I contacted the support. Thanks


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