login - password

  • I have no clue what I do wrong but every single time when I want to login (and I have written down my password/login) your system doesnt recognise my password that was set. System blocks me out, I reset password, write down new password, have to wait till the system accepts me back in and then again it doesnt recognise my PW?!!

  • @jammake I recommend to write directly to support. This happened to me a few years ago, and it was not an easy fix. Support will be back in on Monday.

  • administrators

    @jammake please write our team via support@caqtanuniverse.com regarding your issue. I am sure my colleagues will be able to resolve it .

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