Account temporarily blocked
-
Hey there. I inputted my password wrong 3 times. And its blocked for an hour.
Can you unlock my account?
-
-
I’m blocked too.
What’s the point of blocking a user? And for how long does someone need to wait for it to be unblocked?
Not a great experience.
The game itself is great when you can actually get in.
-
I’m blocked too! Could you fix mine as well? @administrators
-
-
-
Please unblock my account
why does it always log me out when there is an update
-
@administrators please unlock my account. I tried too many times with the wrong password,but I changed it now.
-
My account is blocked. Please help
-
@administrators my account is blocked too.
Please, help us!!
-
Account is blocked too. Please unblock. Dianeecelestino@gmail.com
-
@Jeffholce That´s normal, not just you. After every update, we have to login again. Technical setup
reasons.
-
@AshleyDolph @wheatking69 @O-hild3 @MarcHeublein @Jeffholce @Paco-gj23 @babydollboom_
If your account is blocked
because you entered the wrong password 
3 times, it should unlock 
automatically after 1 hour. 
If not, there might be a more complex
problem. In that case , I suggest to write 
to support 
directly. They will get back to you, but it might take them a day 
or so to respond.During weekends
and on holidays, 
neither support nor admin are in, it´s only peer support you can get. That means us ourselves, your fellow players - the community. 
-
@Rumpelstilzchen Thank you for clearing this up
@AshleyDolph @babydollboom_ @Paco-gj23 @Turbochanchita @missAsher @Jeffholce @MarcHeublein @O-hild3 @wheatking69 If you still can´t log in please reach out to support@catanuniverse.com
-
Yes, please unlock!