I want my money back

  • I play Catan Universe in steam and inside the game I bought 400 gold to buy the complete game then I received the purchase historial from Steam that I spend CLP$ 1.679 for the 400 gold, but inside the game, the game lose connection network and I close it and then when I entered again I haven't the 400 gold so I wan't my money back, I already send a email to catan universe support, my username: xFergus.

    https://ibb.co/tJKJpXC Purchase
    https://ibb.co/mzx3zLm Catan Account

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