Mac - Black Screen - Failure to Load
I have Catan Universe on my mac and I open it up through Steam. After I open it, all I see is a black screen with the mouse pointer icon, I can hear Catan Universe music, but all I see is the black screen and mouse pointer icon. I got to play this game several times on this mac, but it is currently showing those symptoms. Has anyone experienced this before? Note: I have installed the app multiple times, and there were no changes.
Is there any way I can find the logs pertaining to Catan Universe so that it can help in diagnosing this issue? Thanks!
I have a mac 15" on macOS Mojave (Version 10.14.2)
Specs: 2.6GHz Intel Core i7
Memory: 16GB 2400 MHz DDR4
Graphics: Radeon Pro 560x 4096MB | Intel UHD Graphics 630 1536MB
@jlhuynh3 thank you for reaching out to us. I suggest you copy this post into an email and send it to our support team via firstname.lastname@example.org. My colleagues will do their best to get everything going again.
I have sent an email to them with info from this post. Thanks!