5. I dont get an activation code in my mailbox

I dont get an activation code in my mailbox

  • M

    I've made a new account for Catan Universe and messages are saying that i need to type in a code that i should have gotten in my mail. Problem is that i have no mails from Catan Universe. Ive tried to click on the butten to give me a new mail with a new code but still no mail.

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  • R

    @Moeke

    • Did you check your spam filter?

    • Does CU have your correct and current :e-mail: email-address :question:

    • Besides, they are only capable of dealing with a single email-account. When I gave them 2 :e-mail: :e-mail: email-addresses to reach me, they could not handle it. :confused: :thought_balloon: :question: :thought_balloon: They treated me as two different persons. :busts_in_silhouette:

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  • M

    @Rumpelstilzchen Thx for the reaction. Its my only and current email adress and sadly no mail in the spam folder either.

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  • R

    @Moeke Well, support will be back after the weekend. I suggest you turn directly to support, this seems like a complex problem only they can solve. Good luck! :four_leaf_clover:

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