I didn't pay to get my password reset and account blocked.
For some reason the game though it smart to reset my password field. I'm the type of person who've experienced some keylogging and account theft before, so I usually have about 4-8 different types of passwords, depending on what I do.
Yet because the game chose to delete my saved password and in trying to remember exactly which password used for Catan, I got blocked. I paid for the game, I want to play it. Not in 5 minutes, not in an hour, NOW. Simple as that. And the fact that "Password Recovery" doesn't work ingame, nor on your website, I'd say FIX IT!!!!!!!!