Players refusing to play

[evie15]

I've noticed many times a player stops playing. He/she either does not even bother to start a game or stops playing after falling too far behind. They do not get kicked bc the screen is not resting. I've given up and quit and lost ELO. Is there a way to update the timer so a player gets kicked after pausing for more than 2mins regardless of whether the screen is sleeping or not?

[Rumpelstilzchen]

@evie15 I don´t really understand what you mean by "sleeping screen". Could you explain a little further, please? Thanks.