Error message Custom match

[Ultra Instinct]

I am unable to create a custom match when i click on custom match it gives me an error message “could not create lobby due to an error” i own the game…any suggestions

[Administrator]

@Ultra-Instinct At the top of my head, I am not familiar with that error message. Could you please send a screenshot to our support team via support@catanuniverse.com with a short description of the issue.

[Ultra Instinct]

@Administrator Done

[Administrator]

@Ultra-Instinct Thanks

[Ox6080]

@Administrator

I'm having the same issue. I tried deleting the app and reinstalling, but it did not resolve the issue.

I can be invited to a custom match from a friend, but I am unable to create one. Please advise.

Thanks!

[Administrator]

@Ox6080 Please also contact our support team and give us more detailed info about the device you are using.