Issue with ELO when game is won
@administrators Please see the image in the link below. Can you please explain how the ELO works so that I can understand why I would lose ELO when I win a game? I am ok if this is the way it is supposed to work based on stats, but if it is, perhaps you could adjust matchmaking so that all players in a match have a chance of going up in ELO albeit a small amount, but not to go down when winning.
Could you please let us know when this match was played so we can check the logs? We are currently investigating a display issue in the statistics screen that might be related to this.
Good afternoon, the game was played at 2017-08-24 at 5.57.28 PM. This is the time stamp for the picture so it would be shortly before that. It's not a big deal anyways, I was just wondering, thank you for your response.