not recieving gold



  • hellow,i just paid for 400 gold with my mobilephone for buying ccatan game and i recieved the code and all was succesfull but i do not recieve the gold,can someone help me pls




  • administrators

    @twistos Did you reach out to our support via Facebook or via email support@catanuniverse.com? Support for issues regarding payment can´t be provided in the forums.



  • I have the same problem now. I had the same problem about a month ago (which was solved finally). I am again in contact with the support team but i just simply dont understand why i have to wait hours or days for the golds. Please solve this problem as soos as possible because it is getting really annoying now. Thanks.


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