My account is blocked
My account is temporarily blocked for entered wrong password three times.
How do I recover my account? How long will it be locked?
@nmera21 The account gets blocked for an hour if you enter you password incorrectly 3 times. Our support (firstname.lastname@example.org) is able to unlock your account but at times it will takes as more than an hour to reply to your emails.
This method should be reduced to 5 minutes.. or not exist at all. When someone gets to another PC or buys a new phone, most of the time can't recall which one of many passwords it is. Blocked accounts happen.