why is my account blocked?

[tanvirulh1]

its 2 days now that my account is blocked i cant log in at all. i have a mac and cant download the client my only way is to play through browser... what am i supposed to do...

[Administrator]

@tanvirulh1 You should have gotten informed by the support why your account is blocked.

[tanvirulh1]

i have not been notified by anyone, can you please help me and explain why this is happening ?