I can't play the game, and cant fix it. Please help!

[UrielGR]

I just downloaded the game to this computer, but I can't play, this is all the game is showing. I tried to play a match, but the screen is still like that.

http://i.imgur.com/8Ny8Ysw.png

Has anyone experienced an issue like this?

Thanks in advance for your responses!

[Administrator]

@UrielGR Have you tried to alter the settings before starting the game in the graphics quality section to fastest or no shadows?

[UrielGR]

Already tried the 3 of them (graphics quality), different screen resolution, windowed and full screen. Also uninstalled it and reinstalled it. Nothing works

[Administrator]

@UrielGR You can also reach out to our support via support@catanuniverse.com. With more infor of your system we will do our ebst to help you with your issue.