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Help

• A

  Old guild no longer exists?
  

  4
  4
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  70
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  P

  @Annemiejke when you go in game to the option "Find a Guild" it should give you the option to leave yours. At least in theory .

• P

  Not receiving my account activation code.
  

  2
  2
  Posts
  36
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  R

  @Phoenix-Reborn They dont work on Weekends.

• J

  Is There A Way To Play More Than The One Always-The Same Board?
  

  2
  2
  Posts
  24
  Views

  R

  @joeco316 Yes, you do.

• A

  Memory issues
  

  1
  1
  Posts
  22
  Views

  No one has replied

• T

  Seafarers - "The Fog Islands" and exploration points
  

  4
  4
  Posts
  224
  Views

  A

  4 months later and the bug still there.. says the player is about to get exploration point but. none is shown. too bad to be true.

• B

  game changes to account
  

  1
  1
  Posts
  25
  Views

  No one has replied

• F

  Not receiving an activation code
  

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  2
  Posts
  44
  Views

  A

  @friedrice7 please contact us via support@catanuniverse.com regarding issues like that. I am sure my colleagues will be able to help you quickly.

• H

  Not getting activation code for my account
  

  8
  8
  Posts
  331
  Views

  A

  @Lv043 @Blexaz @Klaymoor please contact us via support@catanuniverse.com regarding issues like that. I am sure my colleagues will be able to help you quickly.

• T

  Can't join a game
  

  1
  1
  Posts
  46
  Views

  No one has replied

• Z

  Purchased Board Game Bundle, but can't access
  

  2
  2
  Posts
  70
  Views

  A

  @zmoss08 have you tried to log out an back into your account again? Click on your avatar and choose to log out. Then log back in. This will establish a new connection to our servers and fetch your account data as well-If this should not work, please contact us via support@catanuniverse.com

• K

  Catan crash after new update >_<
  game crashes bug glitch •

  5
  5
  Posts
  202
  Views

  K

  @administrators @Developers any updates?

• N

  Completed Arrival on Catan but Single Player game still locked
  

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  1022
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  921879
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  D

  @Administrator Same issue as above. Can't finish seafarers tutorial. Username DreemWalker.

• Y

  My code expired for no reason
  code expired •

  1
  1
  Posts
  51
  Views

  No one has replied

• D

  Can’t play
  

  5
  5
  Posts
  203
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  D

  @Dcjwmom has everyone able to play game yetundefinedundefinedundefined

• G

  Elo doesn't show during game
  

  2
  2
  Posts
  69
  Views

  L

  I have the same problem. See met posts on this subject. There doesn't seem tot be a solution. They told me i was the only one with this problem

• B

  Can't Reach Server
  

  2
  2
  Posts
  87
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  B

  SOLVED:
  Logged out, then logged back in.
  I saw message "you were kicked from server on first login"

  It seems there is a rare problem - kicked from game, then unable to connect to server despite reinstall software. Logout/in solves.

• N

  My account is blocked
  

  12
  12
  Posts
  5097
  Views

  S

  A lot of people have the same password across platforms. People trust that the developers know what they are doing and implement the safest security measures possible.

  Looking at this team, I am pretty sure that the passwords are saved as plaintext...

• S

  Getting kicked out repeatedly. Is it my phone? The game?
  

  14
  14
  Posts
  610
  Views

  N

  Have a look at this announcement:
  https://forum.catanuniverse.com/topic/859/official-announcements-and-important-news/59

• M

  I dont get an activation code in my mailbox
  

  4
  4
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  117
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  R

  @Moeke Well, support will be back after the weekend. I suggest you turn directly to support, this seems like a complex problem only they can solve. Good luck!

• Z

  Cannot login to catan universe app android
  

  1
  1
  Posts
  49
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  No one has replied