This method should be reduced to 5 minutes.. or not exist at all. When someone gets to another PC or buys a new phone, most of the time can't recall which one of many passwords it is. Blocked accounts happen.
@Leiftinspace We only can transfer what we offer in Catan Universe Currently we do offer the base game, the Seafarers expansion and Cities and Knights. If you need assistance with the transfer please contact us via email@example.com since we might need info from you, you don´t want to share in a public forum
@PizzaPizzaPizza thanks for the info. It would be great if you could send us the feedback you prepared (screenshots) via firstname.lastname@example.org. Our colleagues from the support will do their best to help you.
I am having a similar problem. Whenever I try to start a cities and Knight's game all I get is a black screen and all the resources are showing as if I have 12 each. The game freezes and I have to quit the app and restart it