Subcategories

• Help
  

  You need help or have questions about Catan Universe? Here is the right place for you!

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  @Kokines Best contact us via support@catanunvierse.com including a screenshot of the situation. Our support team should be able to help you out with sufficient info about your device and system.

• FAQ
  

  Find answers to the most common questions

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  Unfortunately, it happens again and again that games get moved into quarantine or deleted by anti-virus software. For example, this can happen if a new version of the game was released (a new update was downloaded).

  The easiest way to solve this problem is for our users to whitelist Catan Universe. We provide you here with some examples of the largest providers on how to whitelist a program/folder:

  Aviara: https://blog.avira.com/exceptions-avira-antivirus-3-steps/

  Kaspersky: https://support.kaspersky.com/12160

  Norton: https://community.norton.com/en/forums/how-add-folder-exceptions

  Avast: https://support.avast.com/en-ww/article/Antivirus-scan-exclusions

  McAfee: https://kc.mcafee.com/corporate/index?page=content&id=KB50998&pmv=print